The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.Ĭustomers must report any issues with any product within the first 30 days of purchase. We can not continually refund, replace or exchange your product. Products purchased used or through unauthorized resellers are not covered.Įach purchase can only receive one guarantee redemption. Authorized retailers include:Ĭounterfeit or replicas items are not covered by Vive Health's Guarantee policyįor products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid.
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